These terms apply to the VPNWalk website, client, and subscription services. Please read these terms, the Privacy Policy, and the Refund Policy before using the service. If you do not accept them, stop using the service. Mandatory rights granted to users by law are not excluded by these terms.
Services and Scope
VPNWalk provides cross-border network acceleration subscriptions, covering 90+ countries / 250+ routes and supporting Windows / macOS / iOS / Android / Linux. The client and subscription access are available through the user panel. Available routes and connection settings are as shown in the panel.
The service provides network connectivity, but does not provide accounts, content licenses, or paid benefits for third-party websites. When accessing international websites, users must still meet the relevant service’s regional, account, and usage requirements. Coverage does not guarantee that any particular website will always be accessible.
Accounts and Devices
No email address is required; an account can be created with a username and password. Users should safeguard their account credentials and subscription links, and avoid publishing them or sharing them with others. If credentials are exposed or unusual connections are detected, change the password promptly and describe the issue in a support ticket through the user panel.
There is no limit on the number of devices connected simultaneously. This applies to devices managed and used by the account holder and does not permit distributing the service to others. Reselling or renting accounts, sharing subscriptions with others, or packaging the service as a public proxy is prohibited. Device limits and data allowances are separate rules; unlimited devices do not mean unlimited data.
Subscriptions, Billing, and Data
Monthly subscriptions: ¥9.9/month includes 60GB · ¥18/month includes 250GB · ¥28/month includes 500GB. Data resets monthly on the activation date. Mid-cycle upgrades are prorated by the price difference for the remaining days. Check the plan, amount, and applicable rules before confirming your order. See the Plans page for pricing.
Data packages: ¥158/300GB · ¥358/1000GB · ¥658/3000GB. They remain valid until used and never expire. Payment methods include Alipay / WeChat Pay / USDT. Order status and remaining data are available in the user panel. Do not pay through payment channels not displayed in the panel.
You may request a full refund for any reason within 7 days of your first payment. See the Refund Policy for how to apply and the applicable process.
Acceptable Use
Users must comply with the laws and regulations applicable where they are located and to their activities, as well as the rules of the websites they access. The service must not be used for unlawful purposes, including cyberattacks, fraud, distributing illegal content, infringing others’ rights, unauthorized system access, or sending malicious requests.
Do not use automated programs to abuse route resources, disrupt other users’ connections, or interfere with the normal operation of the service. Using a network acceleration service does not change users’ responsibility for their own conduct or replace the need to verify target platform rules and content permissions.
Availability and Liability
Connection performance may be affected by local networks, carrier routing, the status of target websites, and device settings. Maintenance, upstream failures, or force majeure may also cause interruptions. VPNWalk does not guarantee a fixed speed, uninterrupted connections, or access outcomes on third-party platforms.
If an issue occurs, keep any relevant error messages and report the issue through a support ticket. VPNWalk will investigate based on the circumstances. To the extent permitted by law, the service is not liable for losses resulting from third-party outages, account actions, or user configuration. This does not exclude liability that cannot legally be excluded.
Account Termination and Changes to These Terms
If VPNWalk discovers unlawful use, resale or sharing, malicious attacks, or other serious violations of these terms, it may suspend relevant connections or terminate account access based on the specific risk. Users who disagree with the outcome may submit an explanation and request a review through a user panel support ticket.
When these terms change due to service updates or compliance requirements, the revised terms and update date will be posted on this page. Changes affecting important user rights will be announced on the website or through the user panel. Changes will not retroactively diminish statutory rights already accrued. If you do not accept a change, you may stop using the service and ask about next steps through a support ticket.